In a statistic shows how 800 million Messenger users can now use chat within the Facebook Messenger app to get purchase notifications, order status, and ask questions. It also shows how you can pass those conversions to your other channels to help even more. Customers have experience in use facebook chat, so it easy to them can use facebook message to communicate, ask help, and take an order... via facebook messenger.
Facebook Messenger Live Support is a tool for customer, they can directly send message to store owner to get support, ask some information, take an order... and store owner can response instantly when they get message at the facebook page.
Single supporter feature
This feature display one support page. Use single supporter to send message to support page and continue the converstation by facebook messenger. Login with facebook account
Multi supporters feature
This feature allow to display more than one supporter. Click to supporter to begin conversation in facebook messenger. Login with facebook account to use Multi supporters
Single supporter configuration
Contain information about your facebook support page. Display features value : Open title, close title, display color, language. Single supporter configuration is a solution for website with only one support page
Multi supporters configuration
Enable to display multi supporter in the page. Display features value : Open title, close title, display color, language. Multi supporters configuration is a solution for website with many support account
Multi supporters - Create new supporter and update information
Create/Update supporter, it allow to enable/disable supporter, select store to display, upload avatar for supporter. All supporters will display in the Gridview
Facebook bot configuration
Setup facebook bot that automatic reply for customer a welcome message.
Send current view product to friends instantly via facebook messenger
Click the button "Send" bellow "Add to card" button, then select friends that you want to send product instantly via Facebook messenger.
Layouts of Facebook Messenger are responsive on mobile devices, that improves customer experience and increase your sales. You can use all extra extensions or one in two up to your bussiness.
Feel free to get support via email: email@example.com
This is demo version for Magento 2
Ver. 1.1.0 (2017-04-02)
- Fix bugs
- Support Magento 1.9
Ver. 1.0.0 (2016-09-01)